The Solution
Daniel: After having carefully weighed out our options, we made a decision. We chose Axxon because of their ability to give us real-time tracking. This in turn provided us with data that became an integral part of our daily operations. We went from calling our customers to find out about our drivers to be able to know exactly where they were, how long they stayed, and if they were driving efficiently.
Mark: Because of this new implementation, we could save face with customers, and more importantly, it opened a new way of approaching our daily planning. What we weren't able to do before because of lack of data, (drivers deviating from the routes, making unnecessary stops, taking inefficient routes to name a few) we could tackle real issues and solve them with data, transparency, and consistently addressing these behaviors in meetings.



