Dijk Transport uses Axxon Tracking to successfully improve their route planning and transportation operations. With better fleet oversight they managed to improve the deployment of vehicles and manpower by 30%. Also improving customer service and dispatch efficiency along the way.
Hours Saved per Week During Peak Seasons
Reduction in Manual Deductions Management Time
Back in 2015 Axxon Tracking installed GPS Trackers throughout all of its fleet. Dijk Transport uses our dashboard with real-time routing and essential fleet information.
Other features such as event alerts (when a vehicle is over-speeding for example) and battery status reports make the day-to-day operations more manageable.
Different departments across the organization have access to the system. This means that our solution is well embedded within the company.
The recurring routes for regular clients can now be planned more effectively. They see the route history and upcoming tasks of all the drivers so they can plan and coordinate efficiently. Thus, making the coordination of services to private individuals in between the regular clients more convenient.
"We now have all the necessary information and insights to effectively manage and optimize our transport operations."
Mrs. Willems, Transport Coordinator
With the current whereabouts of the vehicles available it is easy to provide their clients with an accurate ETA, which improves their customer service.
Receiving overspeeding alerts helps them to better manage their drivers. As Mrs. Willems explained; “I contact the drivers immediately, notifying them that they are overspeeding."
Knowing when vehicles and drivers are returning to the office makes optimal
deployment of both the vehicle fleet as well as the workforce possible.
Dijk Transport started saving a lot of time after implementing the system. The
deployment of vehicles and manpower improved by at least 30%.
"We are very satisfied with the solution and the customer service of Axxon Tracking. They are very attentive and ready to help. Whether we have questions, issues, or if a GPS Tracker needs to be transferred to a different truck, they are always available to assist us."
Mrs. Willems, Transport Coordinator
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