BSC Pool & SPA Bonaire uses Axxon Tracking to successfully support their maintenance operations and customer service. Through detailed reports they have access to a backlog of object visits providing proof of service to customers and give accurate ETA’s.
hours saved per week during peak seasons
Reduction in Manual Deductions Management Time
hours saved per week during peak seasons
Axxon Tracking installed GPS Trackers throughout their maintenance fleet in order to track the current location and route history of all vehicles. BSC Pool&SPA uses our dashboard with real-time routing and reports showing when employees are at a client and for how long.
With detailed object visit reports they can now provide proof of service to their customers.
Having this data at your fingertips will help minimize disputes with customers and expedite billing.
"With the system we can prove that the maintenance crew arrived on site and how long they were there."
Rosalie Bierings, co-owner BSC Pool&SPA
Having added all their customer locations, instead of addresses, the system makes processing all the available data easier. It gives a better overview when checking drivers’ routes or checking the automated scheduled report.
Our personnel feel reassured knowing the cameras are always present, acting as an impartial observer. The dashcam has made a huge difference, and we barely receive complaints anymore.
